Revenue was visible for the organization’s other digital products, but not for its two mobile apps. I tied giving to its source, made giving easy in the app, and reported what moved the needle. Leadership learned that viewers are donors and shifted strategy to the app.
Teammates were lost in Asana, and most of their work never appeared on a board. I asked about their frustrations first, showed them how I work, and let them choose what to learn. Within about four months, both ranked first and second in completed tasks.
The gut-health program had a content foundation but needed high-value content to drive acquisition and retention. I built 150+ assets, wrote and photographed the recipes, earned five-star reviews, and showed up in the community. The content grew audience acquisition by about 20% and supported record membership sales.